Bluescreen Crowdstrike

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CrowdStrike BSOD Issue: Uninstall and Reinstall Affected Drivers

Affected Drivers and Versions

If you are experiencing BSOD (Blue Screen of Death) errors related to CrowdStrike, you should uninstall and reinstall the following drivers:

• Crowdstrike: Version 658
• Intel GPU drivers: igdkmd64sys

Steps to Resolve the Issue

1. Uninstall Crowdstrike: Go to Control Panel > Programs > Uninstall a Program. Locate CrowdStrike and click "Uninstall".
2. Uninstall igdkmd64sys: Go to Device Manager and locate "Display adapters". Right-click on your Intel GPU and select "Properties". Go to the "Driver" tab and click "Uninstall".
3. Reinstall Crowdstrike: Download the latest version of CrowdStrike from the official website and install it.
4. Reinstall igdkmd64sys: Go to Intel's website and download the latest version of the Intel GPU drivers. Install the drivers.

Additional Troubleshooting Tips

If the issue persists, try the following additional steps:

• Send feedback to CrowdStrike via the Feedback Hub.
• Run a Windows System File Checker (SFC) scan to repair corrupt system files.
• Update your BIOS to the latest version.

By following these steps, you should be able to resolve the CrowdStrike BSOD issue and ensure a stable system operation.

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